Customer Success Manager

NYC based salary range posted. Compensation ranges are adjusted based on the geographic market in which the employee is located. Actual compensation will depend on location, experience, skills, qualifications, and internal equity.

About Cents Cents is a New York-based technology company building the leading platform for the $40+ billion laundry and dry cleaning industry, helping laundromats, dry cleaners, and garment care businesses start, manage, and grow. We're backed by top-tier investors including Bessemer, Camber Creek, and Sumeru Equity Partners, and we were just ranked No. 101 on the Inc 5000 for 2026. Our team is full of passionate technology experts obsessed with supporting and empowering small business owners, and we're just getting started. If you want to help elevate an entire industry, this is where that happens. Benefits Overview  We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Our laundry stipend, gym stipend and access to learning opportunities from our team and network of advisors, and investors are just the starting point!  Equity Options  Unlimited PTO and 12 Paid Holidays Gym, Laundry and Work-from-home/Commuter stipend Parental leave – Up to 14 weeks fully paid for new parents Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability 401(k) Cents is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, medical condition, genetic information, marital or familial status, pregnancy or pregnancy-related conditions, military or veteran status, citizenship or immigration status, arrest or conviction record, domestic violence victim status, or any other characteristic protected by applicable federal, state, or local law.