Corgi Insurance · Dallas, TX, US · In-office · Posted 1mo ago
$65k - $85k
Corgi is building an AI financial infrastructure company
We're hiring a Client Account Specialist to own billing accuracy and the client experience around it — making sure every property manager on our platform gets clear, correct, on-time billing.
What You'll Do
Billing & client support
• Act as the primary billing contact for property managers. • Update our Insurance Operating System (IOS) to reflect client requests and changes.
Accuracy & revenue
• Keep billing structures in the IOS accurate. • Spot revenue-flow improvements and work with engineering to ship them. • Build dashboards that show leadership how billing is performing.
Process & enablement
• Create training videos and tools to improve the client billing experience. • Write playbooks for billing support, validation, and troubleshooting. • Standardize processes to prevent workflow breakdowns.
What We're Looking For
• Sharp attention to detail and a strong instinct for data integrity. • Can explain technical and billing issues clearly to non-technical people. • Proactive, organized, and takes ownership. • Comfortable in-person, 5 days/week, in a fast-paced startup.
Compensation & Growth
• Performance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs. • Fast-tracked salary growth for strong performers.